O RDERING I NFORMATION
Most stock products can be shipped within 24-48 business hours of your finalized order. Custom products will require time to meet our production schedule. Please call our sales team to determine the required time for your order. Rush orders are accepted as time allows.
A-1 Awards, Inc. is proud to offer custom full color graphics on most of the items we produce. To ensure that your art reproduction is the highest quality please submit your art in the highest resolution and/or vector format. Art should be submitted to our graphics department email graphics@a-1awards.com with your groups name in the subject line. You will receive an automatic electronic response to let you know that your artwork was received. After your art is reviewed by the graphics department they will contact you if your art will not reproduce well.
Your order will be shipped from our plant in Indianapolis, IN via FedEx or Freight Carrier. Please call our sales team to determine appropriate timing for your order’s production and shipping. Below is a map showing transit times for FedEx ground delivery. We ask that all orders are opened and checked within 24 hours of receipt to ensure accurate and safe delivery of your product. For orders that require a rush we do offer Express options via FedEx. All air shipments are the responsibility of the customer and will need to be paid for at the time of shipment.
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Due to the custom nature of our product, payment is expected at the time you place your order. We offer payment options of Visa, Mastercard, American Express, Discover, and your groups check. Purchase orders are accepted from approved government agencies. If you have questions about payment on your order please call our sales team.
This catalog is copyrighted. Products in this catalog may not be reproduced in whole or in part without expressed written permission. Product styles may vary slightly from ones pictured in our catalog. All products with imprints are shown for illustrative purposes only. All logos shown in this catalog are for display purposes only.
Order By Phone 800-444-9569
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